Return Policy

At Ora Flooring and Stairs, we do not offer any return or exchange policy. All sales are final.

Due to the nature of our products, including custom sizes and finishes, we cannot accept returns under any circumstances. We strongly encourage customers to review all product details, measurements, and specifications carefully before placing an order.

If your order arrives damaged or incorrect, please contact us promptly so we can review the issue and assist you accordingly.

By placing an order with Ora Flooring and Stairs, you agree to this no-return policy.